My candle keeps going out or is dim?

If a candle continues to go out there could be several issues.

#1 If the candle will not light or stay lit, it is not getting enough air.

A. Put a small stick or other item under one side of the lantern (on the side away from the wind) to let in some air.

B. If the lantern is sitting in snow, put on sticks or create a small air channel under the globe (on the side away from the wind)

C. If the lantern is sitting on a flat hard surface, gently chip a small V in the bottom of the globe with a sharp tool or hammer. The hole  needs to be large enough to let in air and positioned on the side away from the wind.

D. If the lantern is sitting on a flat hard surface, gently drill a hole in the side of the lantern near the bottom of the globe with a small drill bit (5/8" Spade bit). Position the globe with the hole on the side away from the wind.

#2 If the light from the candle is but dim, replace the candle.

When a candle is outside in the cold and encased in ice, some candles just are not created to burn well in those conditions. For example, soy candles burn very clean and bright in warm indoor conditons, but produce a dim light in an ice lantern.

Consider using Wintercraft® Ice Lantern Candles. They burn clean and bright in cold conditions.

#3 If the candle flame dances around and then goes out, it is getting too much air.

A. Check around the bottom of the globe for air holes that are too large and plug with snow/leaves/greens. This is especially true on the side of the globe facing the wind.

B. Lower the candle if possible or a shorter candle.

#3 If the Globe Ice Lantern has been used repeatedly and the chimney is too large for high wind conditions.

A. Lower the candle if possible or a shorter candle.

B. If there is snow, put the lantern over a hole in the snow so the candle can be placed down into the hole. (If the votive candle in a candleholder is placed on an upside-down plastic cup, the candle will stay in place and not sink into the snowbank.)

C. Use a taller candleholder that might even stick out the top of the lantern.